Terms and Conditions

Last Updated: June 16, 2026

Welcome to PilatesRetreat.com (the "Site"), operated by Pilates Retreat ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website and services, including class bookings, memberships, and related offerings. By accessing or using the Site, you agree to be bound by these Terms.

1. Use of the Site

You must be at least 18 years old to use our services. You agree to use the Site only for lawful purposes and in accordance with these Terms.

2. User Accounts and Bookings

• You are responsible for maintaining the confidentiality of your account credentials.
• All bookings are subject to availability and confirmation.
• You agree to provide accurate and complete information when making reservations.

3. Payments and Cancellations

• All payments are processed through secure third-party providers.
• Cancellation and refund policies are displayed at the time of booking and may vary by class or package.
• Late cancellations or no-shows may result in forfeiture of the class fee.

4. Health and Fitness Waiver

Participation in Pilates classes involves physical activity. You acknowledge that you are in good physical condition and have no medical conditions that would prevent safe participation. You voluntarily assume all risks of injury, and release Pilates Retreat, its instructors, and affiliates from any liability for injuries or damages resulting from your participation, except in cases of gross negligence or willful misconduct.

5. Intellectual Property

All content on the Site, including text, images, logos, and videos, is the property of Pilates Retreat or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without prior written consent.

6. Prohibited Conduct

You agree not to:

• Upload harmful code, viruses, or disruptive content
• Harass, abuse, or threaten other users or staff
• Attempt to gain unauthorized access to any part of the Site
• Use the Site for commercial purposes without permission

7. Limitation of Liability

To the fullest extent permitted by law, Pilates Retreat shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site or services. Our total liability shall not exceed the amount you paid to us in the past 12 months.

8. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved exclusively in the courts located in Collin County, Texas.

9. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the “Last Updated” date. Your continued use of the Site constitutes acceptance of the changes.

10. SMS Messaging Terms

• Program Description

By opting in, you agree to receive recurring automated text messages from [BRAND NAME] ("we," "us," "our") at the mobile number you provided. Messages may include [appointment reminders, order updates, account alerts, promotional offers, customer support follow-ups, etc. — customize to your actual use case]. Consent to receive these messages is not a condition of any purchase.

• Message Frequency

You may receive up to [X] messages per [week/month]. Message frequency may vary depending on your activity and interactions with us.

• Message and Data Rates

Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan.

• How to Opt Out and Get Help

You can unsubscribe the SMS service at any time by replying STOP to any message we send you. After you send STOP, you will receive a one-time confirmation message, and no further messages will be sent. If you want to rejoin, you can sign up again using the original opt-in method or reply START. For help or more information at any time, reply HELP to any of our messages. You can also contact our support team directly at [SUPPORT EMAIL] or [SUPPORT PHONE NUMBER].

• Carrier Liability Disclaimer

Carriers are not liable for any delayed or undelivered messages.

11. Industry Professional Attendance Policy

Pilates Retreat welcomes guests from our community, including fitness and wellness professionals.

To protect our instructors, members, proprietary programming, training methods, and business operations, owners, managers, employees, instructors, consultants, or representatives of competing Pilates, fitness, yoga, or boutique wellness businesses must receive prior approval from Pilates Retreat management before attending a class.

Attendance may not be used for competitive research, instructor evaluation, solicitation, recruiting, photography, recording, copying of class programming, or collection of proprietary business information.

Pilates Retreat reserves the right to decline or discontinue attendance by an industry professional when management determines that participation may create a conflict of interest or compromise the studio's confidential or proprietary practices.

Approved industry professionals are expected to participate solely as clients and to respect the privacy of our members, instructors, staff, and business operations.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: notifications@intellias.net or info@pilatesretreat.com
Mailing Address:
Pilates Retreat
PO Box 1269
Allen, TX 75013